Best Buy TV Return Policy

Best Buy TV Return Policy

What is Best Buy TV Return Policy?

The Standard Best Buy membership allows you to return or exchange most products within 15 days of receiving them. Best Buy Plus and Total members have up to 60 days to return or exchange most products.

Activatable devices can be returned or exchanged up to 14 days after receiving the product, and this applies across all membership tiers. Activatable devices are devices capable of being activated and include cell phones, cellular tablets, mobile hotspots, and cellular wearables. Verizon devices capable of being activated have a 30-day return period for all customers. There is also a $45 restocking fee on activatable devices (excluding prepaid phones).

A 15% restocking fee applies to specific items, including drones, digital cameras, camera lenses, camcorders (including action cameras), electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products.

How can Shoeboxed make the return process easier?

Shoebox empowers you to make returns to Best Buy with ease. By digitizing and establishing your receipts, Shoeboxed ensures you always have proof of purchase at your fingertips when required.

1.    Digital receipt storage

It lets you scan and store all your receipts digitally. You can get a digital copy if you lose your Best Buy receipt.

You can use the Shoeboxed mobile application to snap pictures of your receipts through your smartphone. We should use your smartphone to photograph your receipt, and the app will automatically transfer it to your designated storage location.

If you want to outsource your scanning, you can send physical receipts to Shoeboxed using their prepaid Magic Envelope. Their team will scan, human-verify, and upload them into your account.

2.    Automatic organization and categorization

With OCR technology, the Shoebox extracts the date, vendor, amount, and payment method from receipts. Receipts are then categorized into custom or pre-defined categories.

• Add custom tags to receipts for easy searchability.
• The platform automatically organizes your receipts to make it easy to find specific purchases.
• For example, the corresponding receipt is in your Shoeboxed account under the custom tag if you need to return an item to Best Buy.

What Qualifies for Best Buy Returns?

Most products: Standard members can return or exchange most items up to 15 days from receipt of the item. Plus, the total number of members has 60 days to return most products.

Activatable Devices: Cell phones, cellular tablets, mobile hotspots, and cellular wearables may be returned or exchanged up to 14 days from receipt of the item. (A restocking fee will apply.)

Verizon Devices: Verizon activatable devices have a 30-day return period for all customers.

What doesn’t qualify for Best Buy Returns?

• Final Sale merchandise
• custom orders
• personalized orders
• non-subscription digital content (including digital gaming but excluding Microsoft Office)
• prepaid cards
• vehicle replacement key fobs
• memberships
• completed services
• plumbing items, including bidets
• sexual wellness products
• trading cards (including Pokémon cards)
• home standby generators
• opened products that interact with bodily fluids
• opened SIM kits
• opened LEGO products

Opened consumable items, including batteries, cleaning agents, oils, fuel, filters, cleaners, health supplements, health test kits, ink and 3D printer filament

Best Buy requires that products be returned in like-new condition. Returns of damaged, unsanitary, dented, scratched, or missing significant contents may be denied. Apparel can’t be worn or laundered; the original tags must be attached.

Conclusion

Best Buy TV Return Policy is fair and straightforward, with more wiggle room for My Best Buy members. If you know the rules and prepare your return correctly, it will be a breeze.